Calling customer service can be a trying thing. We all have had horrible customer service calls. Always keep in mind that your frustration should not be passed on to the person who is answering your call. They are most likely stressed about having to deal with rude and obnoxious people day in and day out.
There’s a calmer, gentler way for dealing with miscommunications and unmet expectation.
Know What It Is You Want From Your Rep.
Be specific about what you want, whether it is a replacement product, a refund, a repair, a discount or refund, or something else. Understand what your issue is at hand. If the remote shuts off suddenly explain in deal what leads to the shut off.
I will give you a perfect example. In my all knowing wisdom I purchased a universal remote from Logitech. After many hours of trying to figure out why the thing did not work I grew frustrated! The urge to fling it out the window was merely moments away. I dialed the 800 number and was met with a cheery voice. He walked me through the set up of all of my house remotes. He called back the next night to see how I was doing. It taught me a good lesson. The more details you give the more help you get.
Make sure to read: Affirmation: I Will Create A Home Full Of Joy And Peace
Read the second important tip.
Like Elev8 On Facebook To Enrich Your Mind, Body & Soul!
3 Things You Need To Remember When Calling Customer Service was originally published on elev8.com
The Silent Strain: How Chronic Stress Impacts Black People’s Health
Ohio Issue 2: Recreational Marijuana Officially On November Ballot
Foodie Friday’s: Braxton Brewing Co.
Lincoln Ware Rewind: Thanks to the Grammys I Now Know What WAP Is
Donald Trump Suggests He’s Like Nelson Mandela Trying To Save ‘Democracy’
Hakeem Jeffries Nominated For House Speaker As Jim Jordan Ripped To ‘Insurrection Inciter’ MAGA Shreds
Kidnapped Ohio Woman Found In Kentucky
Kelce Brothers Praise Cleveland Heights Teachers In Hilarious Clip!